Privacy Policy
1. Identity of the Data Controller
Kredavionto, S.A. de C.V. (hereinafter "Kredavionto"), with registered address at Av. Paseo de la Reforma 505, Floor 32, Col. Cuauhtémoc, C.P. 06500, Mexico City, CDMX, Mexico, is responsible for the processing of your personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.
2. Personal data we collect
We collect the following personal data directly when you voluntarily provide it through our contact forms, emails, or phone calls: full name, email address, phone number (when voluntarily provided), and the content of the messages or inquiries you send us. We do not collect sensitive personal data such as health information, ethnic origin, religious beliefs, or genetic data.
3. Purposes of data processing
Your personal data will be used for the following primary purposes: (a) responding to your information requests and inquiries about our financial advisory services; (b) providing personalized guidance on government support programs and financial education; (c) following up on your consulting process. As secondary purposes, and always with your prior consent: (d) sending informational communications about relevant changes in government programs; (e) inviting you to educational events or personal finance workshops organized by Kredavionto.
4. Data transfers
Kredavionto does not transfer, sell, or share your personal data with third parties without your express consent, except in cases provided by the LFPDPPP and its Regulations, such as duly substantiated and motivated requirements from competent authorities.
5. ARCO Rights
You have the right to Access, Rectify, Cancel, or Object to the processing of your personal data (ARCO rights). To exercise any of these rights, you may send your request to contacto@kredavionto.com, including your full name, a clear description of the data regarding which you wish to exercise your right, and a copy of your valid official identification. The response period will be 20 business days from the receipt of your complete request.
6. Security measures
Kredavionto implements administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, unauthorized use, access, or processing. Our systems use SSL/TLS encryption for data transmission, and we apply internal restricted-access policies for personal information.
7. Changes to this Privacy Policy
Kredavionto reserves the right to modify this Privacy Policy at any time to reflect legislative, regulatory, internal policy, or new business practice changes. Any modifications will be published on this web page with the date of the last update.
8. Contact
If you have questions or concerns about this Privacy Policy or about the processing of your personal data, you can reach us at contacto@kredavionto.com or by phone at +52 (55) 4170-8923, Monday to Friday from 9:00 AM to 6:00 PM (Central Mexico Time).